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Privacy Policy


This is the Privacy Policy for Cunningham’s Pharmacy as applied to our website respect your right to privacy and comply fully with our obligations under the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR). The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website. By using our website, you are accepting the practices described in this our Cookies and Privacy Policy.

1. Types of Information Collected

Personal Data

Personal Data is information that can be used to identify you. This includes your name, email address, billing address, postal address, telephone number .

Non-Personal Data

Non-Personal Data is information that cannot be used to identify or contact you. This is statistical and analytical data about our users browsing actions and patterns.

2. Why we collect the Information

Why we collect Personal Data

  • To provide you with goods and services you have ordered
  • To contact you regarding your order
  • To respond to communications
  • To enter competitions
  • To complete research surveys
  • To inform you of promotions/events etc
  • Customer Care
  • Provide a Service

Why we collect Non-Personal Data

  • Gain a better understanding of our website users site usage so that we can use this information to improve the website and provide our users with an enhanced customer experience
  • Estimate audience size and usage patterns
  • Store user preferences so we can customise the site
  • To track return visitors

3. How we collect the Information: Personal Data

Register for our Site Functionality

When you register with our website, we create an account for you and record your details in our database. Any time you make an order, we record your billing and shipping address details in our database so that you can select them quickly the next time you create an order. We collect the following:

  • Email
  • First Name/Last Name
  • Address Details
  • Mobile Phone
  • Order History Details
  • Personal Information necessary for the provision of a medical service

Complete an Order

During the order process we collect the following:

  • Email
  • First Name/Last Name
  • Address Details
  • Mobile Phone
  • Order Details

Make a Payment: PayPal

Our website accepts payment via PayPal. We don’t record your credit card details in our database as we just pass these on to PayPal. More information can be found here:

Make a Payment: AuthiPay

Our website uses AuthiPay for accepting credit card payments. We don’t record your credit card details in our database as we just pass you over to AuthiPay’s servers when we need you to enter your credit card details – and they collect and confirm your credit card details against your bank before passing you back to our website to complete your order. More information about AuthiPay can be found here:

Contact Forms

Data supplied via Forms are recorded in our database. We reply to all contacts made directly through email. Examples of forms included in our website include:

  • Contact Us form
  • Prescription Request
  • Emergency Contraception Request
  • Flu Vaccine Appointment Request
  • Skin Consultation Request
  • Makeup Application Request
  • Ear Piercing Appointment Request

Data collected via these forms include:

  • Name
  • Email Address
  • Message infoContact number

Relevant medical information that enables us to provide a service

Email Marketing: Mail Chimp

We use Mail Chimp to engage with our customers via email. A customer may subscribe to our email via:

  • a) the checkout process
  • b) contact us forms
  • c) sign up to newsletter
  • 4) create an account/register

A customer subscribes to the email by opting in and agreeing to receive future emails. The data collected includes a) name b) email address There is an UNSUBSCRIBE link at the bottom of all our emails so that you can unsubscribe from our email database at any time.


Personalisation information.

Review Platform

Review platform information.

4. How we collect the Information: Non-Personal Data

Google Analytics

(Note to Retailers, please engage with Google Analytics to provide more specific information relating to your activities)

We record all activity on our website with Google Analytics which enables us to analyse and enhance the working of our website. Please refer to Google Analytics for more information.

Third Party Tracking Tools

  • Facebook Pixel Code
  • Google Tag
  • Google Ad Services
  • net
  • com

5. Customer Rights

Under the Data Protection Acts 1988 & 2002 the customer has a number of rights including:

  • Right of access
  • Right to Rectification
  • Right of erasure
  • Right of data portability

6. Changes to Privacy Statement

Any changes to the Privacy Statement will be posted on this website

7. Contact Us

Any questions, comments or queries regarding this Privacy Statement should be addressed to


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